🎉 Limited Time: Get a $50 signup bonus with any new live call answering service subscription

Nationwide Phone Answering Services For Kiwi Businesses

Trust that each and every call is answered, every lead nurtured and every customer cared for.

Australian receptionists
24/7 live call answering
No lock-in contract
7-day free trial
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We provide a range of business solutions

Professional services designed to help your business thrive and connect with customers anytime, anywhere.

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Live call answering

Never miss a customer call with our live call answering services that include custom greetings, message taking, call transfers and appointment bookings.

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Virtual address

Choose a virtual business address to expand your presence geographically, without expensive overheads or the need to relocate.

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Phone numbers

Set up virtual inbound numbers for different locations or, if you require a national presence, a 1300 number or free call 1800 number.

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Automated messaging

Have voicemails instantly emailed to you both for convenience and to ensure no important communications are ever missed.

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Escalation management

For delivery of critical messages, we provide scripted escalation services to manage, triage and prioritise requests so they reach the correct on-call person.

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Corporate solutions

Our services can be customised to suit high-volume, high-complexity corporate reception needs and we can also create bespoke solutions.

Call answering services designed for businesses of any size

Australia's most flexible answering service company with solutions for small businesses to large corporations.

Professional trained receptionists

Highly skilled professionals with industry-specific training

Customizable greeting scripts

Tailored greetings that match your brand and business needs

Real-time call notifications

Instant alerts via email, SMS, or your preferred method

Secure message delivery

Encrypted and secure handling of all your business communications

Multi-language support

Service available in multiple languages to serve diverse customers

Flexible pricing plans

Scalable solutions that grow with your business needs

Easy setup and integration

Quick onboarding with seamless integration to your existing systems

Detailed call reporting

Comprehensive analytics and reporting for business insights

We work across multiple industries and business types

Our staff are highly trained in different industries with bespoke solutions for multiple sectors.

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Small Business

Tailored solutions for growing businesses

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Healthcare

Specialized support for medical practices

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Medical & Dental

Professional medical reception services

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Financial Sector

Secure handling for financial services

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Real Estate

Property management and real estate support

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Legal

Confidential support for legal practices

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Construction

Field-ready support for trades and construction

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Tourism & Travel

24/7 support for hospitality businesses

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Information Technology

Technical support and IT service management

More Information

Detailed information about our services and how we can help your business.

Detailed Service Information

12 Best Telephone Answering Service For Businesses In ... Melbourne

You do not need to be connected to your office responding to those incoming calls. reception services. Why not put in the time to go and have some lunch with your friends or family. With an answering service you can be confident that your calls will always remain in great hands. Establishing our service really just takes minutes.

We have actually established our systems to be really intuitive for you to run and provided that they are online you have the ability to log-in and alter your settings at any time. When our expert team address your call the welcoming that your clients get will be a customised welcoming that we have formerly agreed with you.

Not at all. It is all absolutely versatile. If you are going through a hectic duration then you might decide to divert everything to us. If things are a little bit slow then you may decide to respond to the majority of your calls yourself. You are totally in the drivers seat and can alter things whenever you desire.



This number is a distinct number and is the number that we will be addressing on behalf of your business. Some clients divert their number directly away while others wait for a specific number of rings. You can cancel at any time by simply offering a months notification. We presently address inbound phone conversation for more than 4,500 companies in Australia.

The 5 Best Small Business Answering Services In 2022

The factor that they stick with us is that we deliver extraordinary value to their organization, not due to the fact that they are secured to an agreement. Why not go completely virtual with a virtual workplace plus a virtual receptionist. It makes really great organization sense and might save you great deals of money.

Live Answering Solutions. Full-time receptionist. Don't leave your clients hanging. Our Live Answering Service can be tailored to match your requirements. It may be as easy as taking messages or moving calls, to taking orders and offering additional info to your consumers. Our team of expert operators will make a terrific first impression whenever - virtual telephone answering.

For much less than the cost of a full-time receptionist, you can provide this extra level of client service to your clients whenever you require it. Image On Line's Live Answering Service makes great service sense.

Is your organization trying to find a phone answering services Perth to help you grow and educate your callers while they are on hold? Smart On Hold has been the top name in on hold messaging given that 2003. We can custom-made produce exceptional messages that can be informative and engaging. Best of all, if you're not totally happy with our service, after 180 days you can get 100% of your money back! After assisting numerous satisfied clients across every state of Australia with their phone answering services and messages on hold for lots of years, we comprehend what you desire and can offer an exceptional level of service to your Perth company.

9 Best Answering Service Providers For 2023 [Reviewed] Brisbane

Smart On Hold is a fantastic method to bring to life your business branding utilizing your telephone system. Getting pertinent messages out to your callers, effectively and in a short space of time is essential and Smart On Hold can do exactly that. phone answering. We're so confident that you will like the experience, you can attempt it for 180 days and if you're not entirely delighted, we will reimburse you your money back! And that's why numerous Perth businesses pick Smart On Hold to do what we do.

When running an organization, it can be difficult to discover the time to respond to client calls. With our service, you're able to outsource your phone addressing requirements so you can focus on what is essential (business call answering service). With a virtual answering service, you can concentrate on what matters most when you need to.

If you run on the road a lot and find it tough to handle your service calls, or if the diversions of working from house is affecting your company productivity and phone professionalism, then having an expert receptionist might be the response - virtual answering service. APSO is available to help with all your phone responding to needs, like your own virtual individual assistant.

Running a little service typically implies using a number of various hats. One minute you are the sales individual, the next minute the accountant and the following hour you need to be a professional. In in between all of this the telephone could be sounding and you need to be the receptionist as well.

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Research that was performed overseas by BT has revealed that organization callers get actually irritated by automated messaging services and are far more likely to hang up instead of leave a message. The research study revealed that in more than 60% of cases a caller would simply hang up the phone instead of leave a message on an automated service.

The issue with your callers simply hanging up instead of leaving a message is that they go from being a warm possibility to being a stone cold one. The likelihood is that instantly after hanging up that phone they have actually scanned down the list and chose to call the next business down.

Business is so competitive nowadays that you actually require to protect every possible warm lead that comes your method. Our Melbourne phone answering service is a terrific way to make sure that you never miss another call. Our professional staff will address most of your inbound calls (more than 90%) within 6 rings and will have your message to you within minutes.

Our system has actually been custom-made written in Australia and has actually been running locally for more than 5 years. We currently have more than 3,500 customers utilizing our services and the system works seamlessly. Due to the fact that our system has actually been developed by Australians for Australian service it has a great deal of performance which works. virtual telephone answering.

Choosing A Phone Answering Service Brisbane

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They can be there to turn away all of those bothersome telemarketing individuals who call wanting to offer you SEO services or a new electrical power supplier. Our receptionists can also field calls can be found in and direct them to the best extension or department. With our cutting-edge system you can likewise establish a series of numbers that you want us to call if we can't discover you at your primary number.

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We truly wish to help you do your task much better! Our phone addressing service is used by an actually broad range of companies. These businesses vary in size from one and 2 man organizations to departments of public companies with 400 or more individuals. For us it doesn't matter if you are a one guy show or a 400 individual department our answering service can provide the exact same level of professionalism to you regardless.

Trusted by more than 25,000 businesses, from sole traders to major corporations

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